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Game was deleted in my mobile and after re-downloading I cannot find my previous account
I want the above account to restore in my mobile
Hey @shadhin_r! I hope you're doing well.
I understand you're having some trouble recovering your old progress. Even though I would love to help you with this issue right away, I don't have the necessary resources to do so here in the Community.
For issues of this kind, it's best to reach out to our player support team, as they have the proper tools to assist you: Contact Us
Our team is available 24/7. Thank you in advance and have a great day!
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Hi everyone, We’ve seen several reports from players where the Win Streak reward screen freezes and players are unable to continue playing as expected. The good news is that this issue has already been flagged to the Studio, and the team is currently looking into it. We understand this is frustrating, especially when it…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…