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Booster panel too big and blocking game board - Edited by CM: Reported to the Studio!

I’m struggling to play on iPad Pro as the icons at the bottom take up a large part of the screen so i can’t see the bottom of the game. Anyone help??

Update by CM 28th May:

We are aware that in the recent updates some of you that are playing on iPads (other devices can also be affected) are having issues where the booster panel is overlapping/blocking the bottom of the game board.

This has been reported and the team is working on solving this as soon as possible.

If your game has been affected, please leave a comment and let us know which device you are playing on so we can share this with the team to help with the investigation!

To ask your Question:

Accepted answers

Hello @debbieeverett King is aware of this issue as you can read about in the thread linked below

https://community.king.com/en/candy-crush-saga/discussion/587297/layout-changed

All comments

101riversidedrive

playing on IPad Pro and it is annoying

My IPad is still OK. Its only on my PC that the problem with the icons are covering the bottom part of the game. Hopefully it will get sorted soon.

101riversidedrive

I am using IPad Pro ad have the same issue.

101riversidedrive

I too, have an issue with the bottom of my screen being taken up with the icons where I can’t see the bottom part of the game. I am using an IPad Pro.

ได้จะชวนเล่นน่ะไม่มีได้จะชวนเล่นน่ะไม่มีปัญหาเล่นเมื่อไหร่ก็เล่นได้เกมที่เราชอบขอให้บอก

https://community.king.com/en/candy-crush-saga/discussion/comment/3539170#Comment_3539170

I find the best way to reply is by clicking on the 'Two Eyes' top right of someone's post シリンダーノット

That way it selects exactly what you want to reply to.

Back in October when Vanilla updated/changed the Community system they added the Reply

It really hasn't made things better, and it's a shame they added it. Many others have also reported like you have said, it only lasts a certain amount of times. So for me 'Two Eyes' is all I'll ever use 🙃

good to know it’s not my iPad! Screenshot herewith - look at those mammoth icons!

Hello @debbieeverett King is aware of this issue as you can read about in the thread linked below

https://community.king.com/en/candy-crush-saga/discussion/587297/layout-changed

シリンダーノット

Yikes! Those boosters are partially covering the bottom row! That's not good.

Hello @debbieeverett and welcome to the community.

The new bigger icons seem to be part of a test King are running. I have seen another comment in the Support Forum from a player complaining about the same problem. It would be really helpful if you could post a screenshot to show us exactly what your screen looks like. On my normal iPad I have noted bigger icons today as well, but they still allow me to see the entire game board (just), so it would help to see your screen, thanks.

This is question for the Support forum @QueenB .

https://community.king.com/en/candy-crush-saga/discussion/comment/3539056#Comment_3539056

Mines on an 8 inch tablet @lorraineq12 but it feels half it's size with this mammoth change 🙄

I have just seen your screenshot. Yours is lower down than mine but is as big as mine. I am on PC. Ipad is still normal

Many t

And please tell whoever is dealing with this @QueenB that the one thing we are all quite sure about is, where our boosters are and how to use them. We certainly don't need them thrown in our faces like this. Thanks, but they don't stop changing things that don't need changing. Someone obviously hasn't got much to keep them occupied. I can give them many ideas if they want 🙃

https://community.king.com/en/candy-crush-saga/discussion/comment/3539018#Comment_3539018

Here we go @QueenB

Now it might not look too bad to some as it's showing. But when actually managing to get through blockers and playing in the middle and bottom of the board, all I could see was the 'IN YOUR FACE' boosters. Very off putting and as said so very unnecessary.

Playing on Android Tablet.

Thanks for sharing your thoughts on this.

Just so I can pass the feedback on properly, could you please share a screenshot of how the Booster panel looks in your game, and let me know which device or platform you’re playing on?

That will help us see if it looks the same for everyone, or if it appears differently depending on the device.

I’ll make sure your feedback about the panel feeling too large and “in your face” is shared with the team 🙂

Thanks 🙏

Hi @lorraineq12

Thank you for the screenshot, that helps a lot.

I can see what you mean now. The Booster panel is sitting too low and overlapping the bottom part of the game board.

I’ve shared this with the Studio, and they’re already aware of the issue and working on a fix.

Thanks again for helping us with the extra details 😉

Totally agree. Yes it's in your face and needs going back to how it was

https://community.king.com/en/candy-crush-saga/discussion/587297/layout-changed

I got it as well today @lorraineq12 on my Android Tablet, finished one Episode and I've now got a headache. Who on Earth thinks of these things @QueenB. It isnt blocking my board, but oh boy, is it IN YOUR FACE. Whoever makes these very strange decisions obviously doesn't play the game, can't blame them for that though.

Is this really here to stay or is it just being tested on some of us, because I'd like to be removed from the test group. It's awful and definitely unnecessary 🤐🥴🤬

hope you can see this

hope you can see this

I have but am struggling to add it.

シリンダーノット

Do you have any screenshots? I'd love to see what you're talking about.

Thanks for your reply. Yes it is overlapping the bottom by about a 1/4 inch. The previous panel was standalone but this is included in the blockers

Hi @lorraineq12

Thanks for sharing this! Just wanted to check something, the new Booster panel being too big, is it overlapping and blocking game board?

__MULLIGANACEOUS__

I can laugh out loud

Has anybody noticed a change on their levels. Where the hammer hand swap etc has suddenly gone large. This has only just happened on PC. Ipad is still small

Accepted answers

Hello @debbieeverett King is aware of this issue as you can read about in the thread linked below

https://community.king.com/en/candy-crush-saga/discussion/587297/layout-changed

All comments

Has anybody noticed a change on their levels. Where the hammer hand swap etc has suddenly gone large. This has only just happened on PC. Ipad is still small

__MULLIGANACEOUS__

I can laugh out loud

Hi @lorraineq12

Thanks for sharing this! Just wanted to check something, the new Booster panel being too big, is it overlapping and blocking game board?

Thanks for your reply. Yes it is overlapping the bottom by about a 1/4 inch. The previous panel was standalone but this is included in the blockers

シリンダーノット

Do you have any screenshots? I'd love to see what you're talking about.

I have but am struggling to add it.

hope you can see this

hope you can see this

https://community.king.com/en/candy-crush-saga/discussion/587297/layout-changed

I got it as well today @lorraineq12 on my Android Tablet, finished one Episode and I've now got a headache. Who on Earth thinks of these things @QueenB. It isnt blocking my board, but oh boy, is it IN YOUR FACE. Whoever makes these very strange decisions obviously doesn't play the game, can't blame them for that though.

Is this really here to stay or is it just being tested on some of us, because I'd like to be removed from the test group. It's awful and definitely unnecessary 🤐🥴🤬

Totally agree. Yes it's in your face and needs going back to how it was

Hi @lorraineq12

Thank you for the screenshot, that helps a lot.

I can see what you mean now. The Booster panel is sitting too low and overlapping the bottom part of the game board.

I’ve shared this with the Studio, and they’re already aware of the issue and working on a fix.

Thanks again for helping us with the extra details 😉

Thanks for sharing your thoughts on this.

Just so I can pass the feedback on properly, could you please share a screenshot of how the Booster panel looks in your game, and let me know which device or platform you’re playing on?

That will help us see if it looks the same for everyone, or if it appears differently depending on the device.

I’ll make sure your feedback about the panel feeling too large and “in your face” is shared with the team 🙂

Thanks 🙏

https://community.king.com/en/candy-crush-saga/discussion/comment/3539018#Comment_3539018

Here we go @QueenB

Now it might not look too bad to some as it's showing. But when actually managing to get through blockers and playing in the middle and bottom of the board, all I could see was the 'IN YOUR FACE' boosters. Very off putting and as said so very unnecessary.

Playing on Android Tablet.

And please tell whoever is dealing with this @QueenB that the one thing we are all quite sure about is, where our boosters are and how to use them. We certainly don't need them thrown in our faces like this. Thanks, but they don't stop changing things that don't need changing. Someone obviously hasn't got much to keep them occupied. I can give them many ideas if they want 🙃

Many t

I have just seen your screenshot. Yours is lower down than mine but is as big as mine. I am on PC. Ipad is still normal

https://community.king.com/en/candy-crush-saga/discussion/comment/3539056#Comment_3539056

Mines on an 8 inch tablet @lorraineq12 but it feels half it's size with this mammoth change 🙄

Hello @debbieeverett and welcome to the community.

The new bigger icons seem to be part of a test King are running. I have seen another comment in the Support Forum from a player complaining about the same problem. It would be really helpful if you could post a screenshot to show us exactly what your screen looks like. On my normal iPad I have noted bigger icons today as well, but they still allow me to see the entire game board (just), so it would help to see your screen, thanks.

This is question for the Support forum @QueenB .

シリンダーノット

Yikes! Those boosters are partially covering the bottom row! That's not good.

Hello @debbieeverett King is aware of this issue as you can read about in the thread linked below

https://community.king.com/en/candy-crush-saga/discussion/587297/layout-changed

good to know it’s not my iPad! Screenshot herewith - look at those mammoth icons!

https://community.king.com/en/candy-crush-saga/discussion/comment/3539170#Comment_3539170

I find the best way to reply is by clicking on the 'Two Eyes' top right of someone's post シリンダーノット

That way it selects exactly what you want to reply to.

Back in October when Vanilla updated/changed the Community system they added the Reply

It really hasn't made things better, and it's a shame they added it. Many others have also reported like you have said, it only lasts a certain amount of times. So for me 'Two Eyes' is all I'll ever use 🙃

ได้จะชวนเล่นน่ะไม่มีได้จะชวนเล่นน่ะไม่มีปัญหาเล่นเมื่อไหร่ก็เล่นได้เกมที่เราชอบขอให้บอก

101riversidedrive

I too, have an issue with the bottom of my screen being taken up with the icons where I can’t see the bottom part of the game. I am using an IPad Pro.

101riversidedrive

I am using IPad Pro ad have the same issue.

My IPad is still OK. Its only on my PC that the problem with the icons are covering the bottom part of the game. Hopefully it will get sorted soon.

101riversidedrive

playing on IPad Pro and it is annoying

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