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Candy Crush Saga

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Got a candy crush gift card and trying to redeem it but having major issues

plaful

I have a candy crush gift card I'm trying to redeem

To ask your Question:

Accepted answers

All comments

QueenB

Thanks for letting us know @PTcruiseron66

When you say the gift card was from 7-Eleven, could you please share a little more detail?

For example:

Are you trying to redeem it in the game or somewhere else?
Did you get an error message?
Did the gift card redeem, but the reward did not appear?
Which country are you playing from?

We’re not able to check or apply gift cards from the Community, but with a bit more information we can point you in the right direction. You may also need to contact Player Support directly from the game so they can look into your account.

To contact them:
Settings → Account & Help → Help Center → choose a topic → scroll down → Contact Us

PTcruiseron66

7 eleven

PummyRaj

Hello @PTcruiseron66 🤗 A Warm Welcome to the King Community!

I am sorry to say that I did not understand your comment/complaint!

Can you please more details about the issue? Where did you buy the gift card? Where did it not show, etc., Please do not post any images of your gift card!

Thank you & hope to talk to you again!🍫🍫

PTcruiseron66

my gift card did not show

kiara_wael

Hi and Welcome to the King Community

Please check this page for more info Here

https://community.king.com/en/blog/kb/articles/2405-gift-cards-faq-candy-crush-saga-and-candy-crush-soda-saga

Accepted answers

All comments

kiara_wael

Hi and Welcome to the King Community

Please check this page for more info Here

https://community.king.com/en/blog/kb/articles/2405-gift-cards-faq-candy-crush-saga-and-candy-crush-soda-saga

PTcruiseron66

my gift card did not show

PummyRaj

Hello @PTcruiseron66 🤗 A Warm Welcome to the King Community!

I am sorry to say that I did not understand your comment/complaint!

Can you please more details about the issue? Where did you buy the gift card? Where did it not show, etc., Please do not post any images of your gift card!

Thank you & hope to talk to you again!🍫🍫

PTcruiseron66

7 eleven

QueenB

Thanks for letting us know @PTcruiseron66

When you say the gift card was from 7-Eleven, could you please share a little more detail?

For example:

Are you trying to redeem it in the game or somewhere else?
Did you get an error message?
Did the gift card redeem, but the reward did not appear?
Which country are you playing from?

To contact them:
Settings → Account & Help → Help Center → choose a topic → scroll down → Contact Us

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Recent Announcements

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