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Hi, I made a purchase earlier, the money was removed from my account but the boosters did not load on my account. Please see screenshots below
Hello @Baloving_97 🤗 A Warm Welcome back to the King Community!
I am sorry to hear that you are experienced an issue with a purchase transaction in your game!
The best way to deal with this is to contact the Customer Support team directly from your game App! Please click on “Settings” (⚙️icon) —> click on “Account & Help” —> click on “Help Center” —> scroll down to “Purchases & Payments” —> click in the 1st option - “didn’t receive purchase…” and go from there.
If you need further assistance or have other questions, please let us know🍫🍫
Hi and Welcome to the King Community
Thank you for the feedback, in the meantime Please check this step
in case of any problem while purchasing, you can follow the link below and you will find detailed solution steps here.
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Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
