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Just wondering why I could collect 24 tickets out of 25 and then NEVER get a level with another ticket on it? And it ended sometime last night. That's pretty crappy. Just don't offer the games if you don't want to pay out!
@Alex_The_Witch the 'team' should already be aware of this issue
Hey @christinewupp . Hope you're doing well.
Thanks for the extra info. I understand now that Judy and you were talking about Yeti's Draw.
I'll share the feedback with the team and see if I can get more info. Have a great day!
The same happened to me @Judy_Druckenbrod , but only on my iphone, not the iPad, though it's the same account. My guess is that if you set the time on your device forward beyond the finish time of the event then no more tickets will appear. I did this on my iphone and got 24 tickets, but on the iPad I never changed the time and I got 25 tickets. But that's just a guess. I'm not sure it matters with this event because no matter how many tickets I collect I never win anything at all!
No this post was not referring to the pins. It's the ticket event, the one with the lottery tickets. I can't remember what it's called but as a game expert I'm sure you'll know which event I mean @Alex_The_Witch : Yeti pulls the winning ticket out of the hat at the end. One player gets 250 gold bars. We can collect up to 25 tickets along the map screen but collecting doesn't mean we will win anything. It's like a lottery.
Hey there @Judy_Druckenbrod . Hope you're doing well.
From your description, I'm assuming you're referring to the Candy Pins collection. If so, I'm sorry to hear you didn't have the chance to complete it. I can imagine how frustrating that must have been. Unfortunately, while we cannot adjust the way the Pins are rewarded randomly right now, having feedback such as yours available enables our developers to make adjustments and changes to our game in future updates, which will hopefully introduce new features as well as potential improvements that will match your tastes.
If there’s anything else I can assist with, let me know. Have a great day.
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Hi everyone, We’ve seen several reports from players where the Win Streak reward screen freezes and players are unable to continue playing as expected. The good news is that this issue has already been flagged to the Studio, and the team is currently looking into it. We understand this is frustrating, especially when it…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…