I need to create king account.

Question

​"Hi King Support, my name is xTharukshan. I am currently on Level 2950, connected via Facebook. I want to permanently delete my Facebook account, but the automatic merge option isn't working correctly. Can you please manually link my Level 2950 progress and gold bars to a permanent King email account for me? Thank you!"

kiara_wael · Answer

Hi and welcome to the Community

If you’d like to transfer your game progress from Facebook to a King account, follow these steps:

Step 1: Create a King Account

1️⃣ Open Candy Crush Saga on your device.

2️⃣ Tap the Settings (gear icon) at the bottom-left of your screen.

3️⃣ Click on "My Profile."

4️⃣ Select "Sign up with email" and create your King account by entering your email, password, and name.

5️⃣ Tap "Create My Account."

Step 2: Sync Your Progress

1️⃣ Log out of Facebook in the game’s profile menu.

2️⃣ Close and restart the game.

3️⃣ Log in using your newly created King account (select "Log in with email").

4️⃣ Your progress should transfer automatically.

If your progress doesn’t sync, don’t worry! You can contact King Player Support for manual help:

* Open Candy Crush Saga
* Go to Settings (gear icon)
* Tap the ? icon and choose Progress Issues
* Scroll all the way down and select Contact Us

Let us know if you need further assistance. Hope this helps!