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My candy crush account connected with my Facebook account but now my Facebook account is already banned may I know how can I connect my candy crush to another account?
Hi @khinborey
If you can’t use that Facebook account anymore, you can create a new King account in the game instead:
Settings cogwheel → My Account → Create account
Once your new King account is created, please contact Player Support from inside the game and ask them to help restore your level progress to the new account.
You can contact them here:
Settings cogwheel → Account & Help → Help Center → choose a topic → scroll down → Contact Us
It will also help if you can tell Player Support which level you were on, or as close as you can remember 😁
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Hi everyone, We’ve seen several reports from players where the Win Streak reward screen freezes and players are unable to continue playing as expected. The good news is that this issue has already been flagged to the Studio, and the team is currently looking into it. We understand this is frustrating, especially when it…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
