Why is candy crush glitching?

Question

typing… candy crush is NOT working for me and i have Wi-Fi.🧐 under investigation: the Wi-Fi glitch. Do you have this problem also? I seem to be the only one in my family with this problem.😔

Old problems: i thought these should be check out even though there old.

Too many thing to break, this happened and ALL of the candy where things you need to break. Gummy glitch, it seemed like a thousand gummy fish flew across my screen for a split second.

QueenB · Answer

Hi @krsmloanamation

Sorry to hear your game has been glitching.

Is this still happening now, or has it improved since you posted?

If it is still happening, please try these steps first:

* Make sure your game app is updated to the latest version
* Restart your device
* Check that you have a strong internet connection
* Close any other apps running in the background

If the issue continues, please let us know what device you’re playing on and what exactly happens when the game glitches. A screenshot or short recording can also help us understand it better.

Thank you 🙂

Lindark · Answer

Are you able to share any screenshots to help us better understand?