Fizetési adatok Tétel: BANK_GOLDBAR_PACK_NEW_02 Dátum: 2026. június 20., szombat, 16:30 Fizetési azonosító: 27006301069058429 Alkalmazás: Candy Crush Saga Fizetőeszköz:: Hitelkártya Részösszeg: 2748 Ft (HUF) Adó: 742 Ft (HUF) Ár: 2748 Ft (HUF) Összesen: 3490 Ft (HUF) Ezen vásárlás vitatása

mi az hogy üres a képet én látom, de nem is vártam mást, csak lehúzzátok az emberek pénzét! A kép egy banki nyugta

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a játék levonta a a pénzemet, de nem kaptam meg az 50 db aranyrudat, és ez már nem az első eset.

KuruczlekiSándorné54

Fizetési adatok
Tétel:	BANK_GOLDBAR_PACK_NEW_02
Dátum:	2026. június 20., szombat, 16:30
Fizetési azonosító:	27006301069058429
Alkalmazás:	Candy Crush Saga
Fizetőeszköz::	Hitelkártya
Részösszeg:	2748 Ft (HUF)
Adó:	742 Ft (HUF)
Ár:	2748 Ft (HUF)
Összesen:	3490 Ft (HUF)
	Ezen vásárlás vitatása

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PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/3551947#Comment_3551947

Hello again @KuruczlekiSándorné54 🙋‍♀️

I have reported the issue to our Community In-charge team! Hopefully, somebody can help you soon (not sure if anybody is working as it is weekend!)!

Just FYI…. this is what👇 I see on my screen!

PummyRaj

That’s ok @KuruczlekiSándorné54! I will try my best to assist you!💜

Unfortunately, I will not able to help with the purchase issue as I am just another Candy Crush player like you! Since the purchase details include your personal details, Community team does not deal with these issues here in the Community!

Whereas contacting the platform you purchased items from, would be the best to receive your items, as they will have your details through the purchase receipt!

Also, the image you posted above is a blank for us to see! If you can repost it, I will be able to send it to our Game Experts team!

KuruczlekiSándorné54

nem tudok angolul, tehát a pénzemet elnyelik és nem kapok érte semmit. Elküldtem a nyugtát, a játék menetben meg lehet nézni, hogy nem kaptam semmit.

PummyRaj

Hello again @KuruczlekiSándorné54 🙋‍♀️

A note: The Community is not able to support non-English posts at present! If possible, please reply back in English for us to be able to assist you better!

Thank you for understanding & have a great rest of the day!🍫🍫

PummyRaj

Hello @KuruczlekiSándorné54 🤗 Hearty Welcome to the King Community!

I am sorry to hear that you did not receive some of the purchased items into your game!

To report OR to get the refund of your purchases, please select the device you are using from below options and follow the suggestions⬇️

🤖 Android device

Open the receipt you have received from Google Play and tap "Report a problem"
If you don’t have the email receipt then use this direct link. Scroll down to Order History and click on Report a problem
Click here for more information.
Follow the instructions given

🍏 Apple device

Use this link.
Once you are logged in with your Apple ID click on Report a Problem and follow the onscreen steps
Click here for more information

If you are using some other device, please let me know!

Hope the issue resolves quickly and you will be able to continue playing the game!🍫🍫

KuruczlekiSándorné54

Kérem a rúdakat!?