Sign Up!

🌶️🍬 Hot & Sweet right now in Candy Crush Saga!
 ⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

No internet

Cozzie69
Cozzie69 Posts: 9

Level 2
in Support
hi it says I don't have internet connection but I do. Using an iPhone 

Answers

  • mysticalmysty
    mysticalmysty Posts: 30,433
    edited March 2019
    Hi @Cozzie69 Is your game connected to Facebook ? If it does, try to delete your Facebook for a few second and download it back :) 
  • Cozzie69
    Cozzie69 Posts: 9

    Level 2

    mysticalmysty


    Thanks for the reply. No it isn't. I'll try deleting BW2 app and see if that works 
  • mysticalmysty
    mysticalmysty Posts: 30,433
    Hi again @Cozzie69  There are other steps that you can try too, Clearing up your chache, Clearing up your space ( make sure you have at least 2 GB ). Updating your game app and device. Lastly make sure your phone connect to WiFi instead of data. Keep us update with your progress :)
  • AnnieBot
    AnnieBot Posts: 1

    Level 1
    I am having this same issue and nothing with restore it!  Please help...

Hey! Would you like to give us your opinion?

Categories