How can I transfer my current Candy Crush progress to my original account?

Question

Hello, I'd like to ask for your help so I don't lose my progress in Candy Crush. The problem is that the Gmail account linked to my current account is incorrect and not mine. I want to use my actual Gmail account (the one I always use), but it won't let me because I don't remember the password for the incorrect account. What can I do?

kiara_wael · Answer

Hi and Welcome to the King Community

If you have forgotten your password, you can reset it by clicking on the ‘Forgot?’ next to the password field when you log in.

You will then receive an email with a link to reset your password and access your account again.

Forgot the password function or reset link doesn’t work?

In case the reset password link doesn’t work, if you have entered your email incorrectly on your account or because of any other reason are not able to reset your password.

You can then reset the password by contacting our Player Support instead HERE