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I cant play candy without data i mean imagine almost in 5000 and without data u return to 1
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Hi @Davstar236 This happened to me a lot when I was travelling and losing my signal while playing. The way around this I found was to first of all close the app if you see it load on level 1. Then I turn off data on my phone. I then load the app with mobile data turned off. It will register this on loading, so the app should then show your avatar at the correct level. You can play in offline mode but not claim any gold bars, also the super charger won't be active while offline. Progress for events like the chocolate box is stored on your phone and will get added when you get back online. Candy Crush needs a stable 5G signal or Wifi in order to function properly. If you don't have that it's best to load the game in offline mode and play offline.
Hi there, @Davstar236
I see you mentioned you've lost progress. So I can make some checks, please first send me your current User ID:
DO NOT TAP ON PLAY.
Tap on "My Profile"/ "Account".
In the upper part of the screen, there will be the King logo. Would you be so kind as to double-click on it, please?
Copy that number and send it to me, please.
Awaiting your reply!
