What do I do about missing gold bars?

Question

I was on level 8915 and had 9 gold bars. I beat the level and was rewarded 30 gold bars I believe for winning the episode 1st. I clicked claim and then played until level 8923. When I got back on the game about an hour later I had no gold bars at all.

7763068499 · Answer

Iam in 12223 stage. I paid 260 rs for 100 gold bars. I have GPay proof for this. 35 for 10 goldbars. Amount deducted from Google play, but not issued gold bars

7763068499 · Answer

Iam in 12223 stage. I paid 260 rs for 100 gold bars. I have GPay proof for this. 35 for 10 goldbars. Amount deducted from Google play, but not issued

MountainMom · Answer

Hello @Blakelysmomma0222 and Welcome to this King Community!

We’re really sorry to hear that some of your gold bars are missing.  Unfortunately, we can’t restore items directly here in the Community but King's Player Support team can help you out.

Please reach out to them through your game by tapping the gear icon ⚙️ —> Account & Help —> ? Help Center —> Select the topic of your issue, scroll all the way down and select “Chat With Us.”

They’ll be able to check your account and make things right. Thanks for your patience and for reporting this so quickly 🙏