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Why have all on my extras; butterfly, weekly challenge, candy box, etc., disappeared from my start screen. Could an excessive amount of gold bars caused that?
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Thanks. I just surpassed 40,000 gold bars and level 21,000. I thought that might be the reason. Hopefully it'll sync and they'll come back. I thought I was going to place in the weekly contest and get my rewards, but that didn't happen either.
Hi @Harvey5714
Having a lot of Gold Bars will not stop features from appearing, so that would not be the reason.
Some features are time-limited or not available on every account all the time, so it is possible they are simply not active at the moment. In some cases, the game also needs a little time to connect and refresh feature availability after opening.
Please make sure the game is updated and that you have a stable internet connection. It can also help to play a few levels and give the app a moment to sync, as features sometimes appear again after that.
Have you recently changed anything on your account, device, or login method? If so, that could be useful for us to know.