Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
I am playing level 17555. And I need one more green tile to open up the field. But there is none left. It's impossible to clear the level. So I lost my super color bomb and will lose the race and good bars. I am stuck.
Sign in or register to leave a comment and join the conversation.
Hi @ilonalubu and thank you for reporting this and for sharing the screenshot.
Could you let us know how many attempts you have made on Level 17 555? Does the same thing happen each time, with not enough green candies appearing to complete the order?
We’ll ask the level designers to take a closer look and check whether the level is working as intended.
Hi @ilonalubu sorry to bother you but the team is looking in to this level and would need to look at your game ID to get more details, would you be able to provide us your ID?
Tap on the pink gearwheel at the bottom left corner of the screen or any other place in the app.
Tap on Account & Help
You'll see your player ID right away, and can copy it to share it in an email or in the Community.
Thank you 🙂
Aaaa I see, that might have been the issue yeah, either way it's good feedback so I will make sure the team is aware and thanks for letting me know 😊
@QueenB thanks for your response. I passed the level in another try. I just an UFO, so that explains the problem. The UFO replaced a green candy.