Candy Crush crash

Question

In Facebook, my game keeps freezing, I have to restart, causing a loss of life and progress.

KamiJ · Answer

Ok, kind of fixed it myself. Just quit using facebook and went through my laptop "games" on microsoft. Also fixed the small game problem. I'm able to enlarge to full screen, unlike the

KamiJ · Answer

I'm on a laptop. That didn't work. I tried restarting and it still freezes up.

kiara_wael · Answer

Hi and welcome to the Community

Thank you for reporting, Which device are you play? In the meantime

Take a look at the list below and try each option. This will maximize the chances of the game running more smoothly for you.

* Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.
* Updates: Check the app stores to update to the latest version of your game if needed, and the latest software update for your device.
* Memory: Do you have sufficient memory on your device? We recommend having at least 2GB free. If you have less than this be sure to free up some memory to enable the game to run as smoothly as possible.