Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
I KEEP SENDING QUESTIONS ABOUT MY CANDY CRUSH SAGA, NONE OF MY BOOSTERS ARE WORKING. I GET THE ANSWER WHAT VERSION I AM PLAYING , I DON'T KNOW HOW TO FIND THAT INFO..I DON'T KNOW HOW TO UPDATE THE GAME. I PLAY ON MY COMPUTER ON FACEBOOK. I AM NOW ON LEVEL 6772 MY ID IS 2824877849. PLEASE OR TELL MY WHAT I NEED TO GET THE INFO!!!!!!!!!!!!!!!
Sign in or register to leave a comment and join the conversation.
@QueenB may have missed your responses, so I tag her, but she won't respond at a weekend.
PLEASE FIX THE PROBLEM.
Could I remove the ccs from Facebook and try do do it?
No I was not able to. The Microsoft store whats me to open Facebook threw them But I can't log in to my account.
Hi @poohbearq I'm glad to hear that you decided to download the app 🤗
Sorry for the delay on getting back to you but wanted to check if you have been able to connect the game to your Facebook yet? let me know if there is anything I can help with 😉
I was able to download on windows, but I am not able to log into Facebook to retrieve my progress, or do I have to start at the beginning.
Hi @poohbearq
I hear you, and I’m sorry this has been so frustrating. Let’s start from scratch so we can make this as clear as possible.
Since you’re playing Candy Crush Saga on Facebook using your computer, you don’t need to look for a game app version or update the game in the same way mobile players do. That advice is more for players using the app on a phone, tablet, or Windows app.
For Facebook on a computer, please try these steps:
If the boosters still do not work after that, my honest recommendation would be to try playing through the Candy Crush Saga app from the Microsoft Store, since you’re on Windows 11.
You can download the app from the Microsoft Store, then connect the game to the same Facebook account you use now. Your level progress and Gold Bars should sync when connected correctly.
One important thing to know: boosters saved on Facebook may not transfer to the Windows app, as boosters are usually stored on the device or platform where they were earned. But the Windows app may give you a smoother and more stable experience than playing through Facebook in a browser.
Are you open to try out the game by downloading it from HERE?
