Couldn’t reconnect after purchasing gold bars!

Question

I was trying to buy gold bars to finish a level and my bank was kicking me out. When the purchase finally went through I got the circle of death going around and around and never reconnected so now I have been put back to start the level again! Frustrated beyond! Please help king!

Alex_The_Witch · Answer

Hey there @SummerShadow ! I hope you're doing well.

I understand you're having to start the level all over again because of a technical issue that happened while making a purchase, and I'm sorry this has happened. Even though I would love to help you with this issue right away, I don't have the necessary resources to do so here in the Community.

For issues of this kind, it's best to reach out to our player support team, as they have the proper tools to assist you: Contact Us

Our team is available 24/7. Thank you in advance and have a great day! 🌞