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Free ads not showing - Hard to complete levels

AbdulRahiman2638

Hello Team,I am facing an issue in my game where free advertisements are not appearing. Because these ads are missing, I am unable to get extra moves or daily bonuses, making it extremely difficult to complete the levels.Could you please look into this issue and restore the ads feature for my account as soon as possible?

My Game ID: 3543549246Thank you

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christinewupp

Hello @AbdulRahiman2638 Welcome to the community!

There are unfortunately two reasons why we cannot help you:

We are all players here, just like yourself. This place is for discussing the game with other players and not a means to contact King.

The second reason is that removal of ads is a normal part of the game and this is not something that King will restore on request. They are running some tests on how to make more profit from the game, so they remove ads from some player groups to check if this will make those people spend more money on buying in-app packages. If you don't spend any real money there is a good chance your ads will return one day, but there is absolutely nothing that you or anyone can do to request this or make it happen.

The loss of ads has been complained about for many years by thousands of others here, you are certainly not alone with this problem.

AbdulRahiman2638