Offline issues, game id, wrong user etc

Question

I need to find userid I am, one shows in my profile, but then I have an email.And i've lost pretty much everything in this game except my status 8930, friend list, lives, offline status and everything else is gone, especially my lives, colorbombs, etc I have just now placed screenshots.If someone could take a look at that, I'd appreciate it. The big issue for ads is that on the upper left side on the x it cannot be clicked. Thank you.

PummyRaj · Answer

Hello @ljamn15🤗 Welcome back to the King Community!

I am sorry to hear that you are experiencing some issues in your game!

I am sorry to say that your explanation was a bit confusing for me!  Can you provide some more details from you for my better understanding, please?

* Which device are you using to play the game?
* You said you lost all your boosters, etc., Did you change your device or reinstall the game?  
* Can you please explain a bit more about the "offline" issue and also game ID number issue?

About the Ads that are not giving you rewards — I would like to request you to send a complaint to the King Player Support team directly from your game App.  This helps the King team to note down the Ads and work on it!

Please provide the details I have asked above and also let me know if you have any other questions!

Thank you & hope to talk to you soon!🍫🍫