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I have not received mu Jackpot icons on Candy Crush from yesterday. Is this a known issue?

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hopefulone
hopefulone Posts: 32 Level 2
in Support
I was lucky to spin the wheel yesterday and hit the Jackpot however no icons were added to my game. 
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Best Answer

  • hopefulone
    hopefulone Posts: 32 Level 2
    Answer ✓
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    All sorted now everyone. I deleted my cache and cookies history for all time due to not having the latest flash player version as suggested and today it all works fine again. Every player is now receiving their gifts in Candy Crush.
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Answers

  • Crimson_Dawn
    Crimson_Dawn Posts: 2,741 Level 5
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    Welcome to the community, @hopefulone! If you have a screenshot to prove that you didn't receive anything, it would improve your chances of getting them. I'm going to tag @Cezdiamond. She's our community manager and she can help you with this more than I can. Have a great day!
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  • hopefulone
    hopefulone Posts: 32 Level 2
    Answer ✓
    Options
    All sorted now everyone. I deleted my cache and cookies history for all time due to not having the latest flash player version as suggested and today it all works fine again. Every player is now receiving their gifts in Candy Crush.
    Flag · Helpful Sweet Love Haha

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