Sugar drops?

Billy_Barty said:

Hi again.
Yeah, I've clicked on the refresh arrow...I thought I was pretty clear about that: "Hit the refresh arrow on my screen? Dozens of times, because that\s the only way to get any boosters at all".  I thought perhaps there was some "app update" function somewhere that I needed to access but hitting the curved arrow just restarts my game. No change to the functionality except giving me the very first booster on the treat calendar, which is better than nothing (which is what I'm currently earning for boosters). Open the game, collect the daily treat (always the striped/wrapped candy combo) and play the current level. Then the Candy Quest becomes available so pick one and scroll to a level that you can beat with no boosters and earn whatever is needed for the Quest. Collect the boosters. Refresh and do it again until you can take a run at the hard levels again.

I wish there was a bit less assurance in your answers that you are giving the ultimate final solution when in fact you're just guessing at what the problem is. I've been playing this game for years, and am into the 3800's so helpful hints like refreshing the screen or changing browsers seem kind of like grasping at straws...
As far as the Build-a-Bot thing goes, I've never seen it so I never knew I was missing it. Was it useful for anything or just a waste of time like that Denize dragon stars thing? 

@Billy_Barty

Hi Billy!

Before we start, I want to make it clear to you that I am a volunteer here. I joined this Community early this year to help people with their App issues. I don't work for King. I don't get paid for the solutions I share. 

If you hire someone to have this fixed, every applications technicians have to make your problems as you described to  reappear as they fix it. They are not magicians, they base the solutions on what they see. I was able to do that with my Facebook App and refreshing it fixed the problem. If yours didn't turn out the way mine did, don't take it out on me. You have a much bigger issue.

If you look at the initial ScreenShots I posted here, the dates on the right corner (Systray) was dated April 18, 2019 on both which means I tried it at the time I put my two cents on yours. When I open Candy Crush Saga, the Sugar Drops feature was not there and when I refreshed my Browser, it was back where it should be. 

There is a difference between Apps running inside your Computer and Apps running inside Facebook. If you have issues on Apps inside Facebook, common sense will tell you that rebooting your system is not going to fix it. There will not be any "App Update Function" anywhere for Apps inside Facebook because they are updated when Facebook Updates. 

I understand that you are frustrated but accusing me of guessing is not a nice thing to say for someone who is giving you a helping hand paid or not. If you yourself are paying someone to fix this for you, they might not feel offended. 

Not all issues happening in your browser is caused by Candy Crush Saga. The Community is actually a helpful venue for getting solutions to a problem. It so happen that some of us here have knowledge and experience with some of the problems presented by players. 

When I said Final Note, it was only to end my comments for the night. It was not intended for you since I did not put a tag like @Billy_Barty on it. It was just to inform everyone that Build-A-Bot Challenge is not present on Facebook. Look at my comments with illustration on yours and I quote "Hope this helps! Let me know if it works like a Charm like it did for me last night when I was trying to resolve your issue. Have a Wonderful Evening!"

I tried to fix your problem. I was planning on trying to completely fix this with other resolutions if the first one does not work. Since you don't trust my the way I handled this issue, I am stopping here and let others take over.

Good Luck!