Connection to Kingdom problem

Ozio · May 2019

Hi, I have a problem to connect to my account since one week more or less. I’m properly connected to the network but I can not access to my data.
Thanks for your help.

Sukanta_Biswas · May 2019

Hello @Ozio

Image: https://us.v-cdn.net/6030983/uploads/editor/eb/8zg3mn0pmm93.png

I just wanted to drop you a quick message to say thank you for joining the King community forum 🙏🏻

Tell me what device you using for this game?
Show me a screenshot of the problem you are seeing while logging in to the game. For instructions on how to take a screenshot please visit here https://www.take-a-screenshot.org/

Ozio · May 2019

Hello,
I’m using an iPhone X to play.
Please see the screenshot of the error.
Thank you.

Sukanta_Biswas · May 2019

Hello @Ozio
please check out this video here

https://www.youtube.com/watch?v=qrmBWnonwtE#action=share

Riya17 · May 2019

I am getting error while connecting to the internet says "Sorry. You don't have access to the kingdom right now"

Jelly_Jenny · May 2019

Hi @Riya17 and welcome to Community

If you're having issues with connecting the game to Facebook, give these steps a try

Sukanta_Biswas · May 2019

Hello @Riya17

I just wanted to drop you a quick message to say thank you for joining the King community forum 🙏🏻

If you change password of Facebook or Kingdom without logging out then this problem will come.
What device you using for this game?

Ozio · May 2019

I just uninstalled/installed the app and now is working.
Thank you

Sukanta_Biswas · May 2019

@Ozio
Thank you for your kind feedback about my answer – I am glad you are enjoying the community

Feel free to contact us again if you have any troubles or questions.
Have a good day

Connection to Kingdom problem

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