Why is level 4887 not fixed yet???

in Support
This level is still NOT FIXED????!!!! Ingredients required should be 3 and my board still shows 6. I have wasted enough time, boosters and extra moves on this level and KING should fix it so I can move on......to finish the episode! KING took my ability to RESET, fill the BOT on lower levels and then gives me this crappy glitch all in one day!
Best Answer
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Sukanta_Biswas Posts: 20,135 Candy Moderator
Monique_Szetho said:Sukanta Biswas: I did everything you said and nothing has changed. You said earlier on that "the 4887 level problem has long been resolved". That is not a true statement and how long is LONG??? This happened yesterday May 29th so it is recent. Can you check with KING what is happening to some players with this level 4887 problem. Other players don't have this problem and have gone on with the episode released on Wednesday May 29th There are a few of us crying the blues and all this "back & forth" plus "uninstalling and reinstalling" has not changed this level ONE BIT! Do something constructive & alert KING instead and giving us, the players an error free level instead. This has caused frustration and most annoying to say the least. Action is louder than words!
Answers
Welcome again to king community
The 4887 level problem has long been resolved. If you have the same problem then check the following troubleshooting.
Log out game from both id (facebook + kingdom) > Restart your device > Log in again.
Hopefully your problem will be solved
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1 · 1Helpful Woah! Sweet Love HahaNow you uninstall and reinstall. This will be your solution
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0 · Helpful Woah! Sweet Love Haha- Report
1 · Helpful Woah! 1Sweet Love HahaUninstall Candy Crush Saga App from laptop or Computer. For Windows 10 booster's have automatic sync so that your saved booster will be intact.
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0 · Helpful Woah! Sweet Love HahaCheck your app update version 1.1510.1.0 ? I just saw your another comment. What level do you mean?
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0 · Helpful Woah! Sweet Love HahaHave you passed 1000 levels in Candy Crush Saga?
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5 · Helpful Woah! Sweet Love Hahauninstall and reinstall again one hr before, update version 1.1510.1.0 , level 4887 still no change, thanks for your help!
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0 · Helpful Woah! Sweet Love HahaI just tested, the problem is back again. I'm going to report the level again. @Jelly Jenny
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1 · 1Helpful Woah! Sweet Love Hahadit slaat nergens op, misschien willen ze onze voorraad wat uitdunnen,misschien is het verstandig om gewoon 2 weken achter te lopen want dan wandel je zo door de levels heen.(maar ja we zijn allemaal verslaafd dus we willen persee dat veldje halen)en dat spelen ze heel handig uit daar bij King Grrrrrrrrrr succes iedereen
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