Candy Crush Saga

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I think my account has been hacked.

Ive tried to log in but it only says wrong password so i ordered a new one but didn´t get an email with a new one. Have tried a few times now but nothing happens. I had to start a new account so that i could write this but my other is "ellaleon" with the email helen.matthiasson@gmail.com

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FasIT

mercerik said:

FasIT said:

Ive tried to log in but it only says wrong password so i ordered a new one but didn´t get an email with a new one. Have tried a few times now but nothing happens. I had to start a new account so that i could write this but my other is "ellaleon" with the email helen.matthiasson@gmail.com

@FasIT

Hi there! Welcome to the Community!

The reason why people get easily hacked is because they give out information Publicly even when not being asked. Please don't do that again!

It is normal to sometimes forget your Password as long as you remember your Primary and Secondary E-mail Addresses associated with it to so can get a Reset Temporary one to change it.

What device are you using? How do you log-in to Candy Crush Saga? Do you use your Facebook Log-in Account or your Kingdom Account?

Please let me know so I can come up with a solution for you!

Thanks!

Any solution yet?

FasIT

Kingdom account. Sorry about the ”too much info”

mercerik

FasIT said:

Ive tried to log in but it only says wrong password so i ordered a new one but didn´t get an email with a new one. Have tried a few times now but nothing happens. I had to start a new account so that i could write this but my other is "ellaleon" with the email helen.matthiasson@gmail.com

@FasIT

Hi there! Welcome to the Community!

The reason why people get easily hacked is because they give out information Publicly even when not being asked. Please don't do that again!

It is normal to sometimes forget your Password as long as you remember your Primary and Secondary E-mail Addresses associated with it to so can get a Reset Temporary one to change it.

What device are you using? How do you log-in to Candy Crush Saga? Do you use your Facebook Log-in Account or your Kingdom Account?

Please let me know so I can come up with a solution for you!

Thanks!

Accepted answers

All comments

mercerik

FasIT said:

Ive tried to log in but it only says wrong password so i ordered a new one but didn´t get an email with a new one. Have tried a few times now but nothing happens. I had to start a new account so that i could write this but my other is "ellaleon" with the email helen.matthiasson@gmail.com

FasIT

Kingdom account. Sorry about the ”too much info”

FasIT

mercerik said:

FasIT said:

Ive tried to log in but it only says wrong password so i ordered a new one but didn´t get an email with a new one. Have tried a few times now but nothing happens. I had to start a new account so that i could write this but my other is "ellaleon" with the email helen.matthiasson@gmail.com

@FasIT

Hi there! Welcome to the Community!

The reason why people get easily hacked is because they give out information Publicly even when not being asked. Please don't do that again!

It is normal to sometimes forget your Password as long as you remember your Primary and Secondary E-mail Addresses associated with it to so can get a Reset Temporary one to change it.

What device are you using? How do you log-in to Candy Crush Saga? Do you use your Facebook Log-in Account or your Kingdom Account?

Please let me know so I can come up with a solution for you!

Thanks!

Any solution yet?

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