Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Reverted to Flash version

Yesterday I came to this forum to figure out why CC wasn't working properly (Win10 computer). I discovered that I needed to move to a new non-flash version, and that clearing my cache and cookies would do that. So I did, and I wasn't asked to enable Flash when I next logged in, and things started working again.

Today I closed Chrome. When I reopened it I found that I am back to the Flash version again. Clearing cache and cookies did nothing this time. I am not able to download the app, so that is not a possibility. What do I do now?

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mercerik

MurraysGirl said:

Well it all seems to be working at the moment so I am okay for now.

@MurraysGirl

I am sure you'll be back here in no time. Fixing that now is the right thing to do before it gets worse but it is entirely up to you.

mercerik

MurraysGirl said:

Yesterday I came to this forum to figure out why CC wasn't working properly (Win10 computer). I discovered that I needed to move to a new non-flash version, and that clearing my cache and cookies would do that. So I did, and I wasn't asked to enable Flash when I next logged in, and things started working again.

Today I closed Chrome. When I reopened it I found that I am back to the Flash version again. Clearing cache and cookies did nothing this time. I am not able to download the app, so that is not a possibility. What do I do now?

@MurraysGirl

Hi there! Welcome to the Candy Crush Saga Community!

It would have been better if you stick with the Thread that you created initially. Creating too many threads is not a good idea because it is going to prolong your problems since whoever takes your issue will have to figure out the solution from square 1 each time. This time, please stay in this Thread!

You do not need to move to a non-flash version. Your main responsibility is to keep your Operating System, Windows 10 and your browser Up-To-Date. If your browser version is current, everything will work just fine. Google Chrome has transitioned to HTML5 or Hypertext Mark-up Language Version 5 long before other browsers did. I don't believe that Chrome will go back to Flash Version ever again because Adobe Flash is on Life Support right now, with its demise getting closer and closer to its deadline on December 2020 when it is completely replaced by HTML5. From your description, I can clearly see that your browser has never been updated which is what most people have neglected.

Before you proceed with the Steps Below, please Uninstall your Candy Crush Saga App Completely and Restart your Computer.

I want you to do 3 things: #1 Go to Windows 10 Settings ➡️ Click On Update & Security ➡️ If your Operating System is current, under Windows Update, it will tell you "You're Up-To-Date" just like in the ScreenShot I provided here:

If not, click Check for Updates and wait until it is done. It will tell you to restart once it is. If you set Automatic Updates on Settings, clicking the time when your computer is idle, it will do it automatically for you. You can just set and forget it.
Make sure Windows 10 Settings is closed before proceeding to the next step.

#2 Open your Google Chrome Browser ➡️ On the Upper Right Hand Corner of your Browser, click on the 3 Dots ➡️ Go down on Help ➡️ Move your Mouse to the Left of Help and click on About Google Chrome ➡️ It will take you to About Chrome on Settings ➡️ If your Browser is NOT Updated, it will Update Automatically ➡️ When Done, it will say ⬇️

Google Chrome is up to date

Version 75.0.3770.90 (Official Build) (64-bit)
as of 06/16/2019. If you update passed this date,
your Version will be different since Google Updates
Chrome frequently.

#3 Go to the Microsoft Store. Download & Install the Candy Crush Saga App..

If you maintain your computer from these procedures, your Candy Crush Saga Experience will be awesome, just like mine. You can save this procedures and get into a habit of updating your Operating System and your Browser.

Hope all these answer your lingering question! Please click on the "Yes" that I've answered your question!

Thanks!

MurraysGirl

Well it all seems to be working at the moment so I am okay for now.

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

MurraysGirl

Well it all seems to be working at the moment so I am okay for now.

mercerik

MurraysGirl said:

Yesterday I came to this forum to figure out why CC wasn't working properly (Win10 computer). I discovered that I needed to move to a new non-flash version, and that clearing my cache and cookies would do that. So I did, and I wasn't asked to enable Flash when I next logged in, and things started working again.

Today I closed Chrome. When I reopened it I found that I am back to the Flash version again. Clearing cache and cookies did nothing this time. I am not able to download the app, so that is not a possibility. What do I do now?

Google Chrome is up to date

mercerik

MurraysGirl said:

Well it all seems to be working at the moment so I am okay for now.

@MurraysGirl

I am sure you'll be back here in no time. Fixing that now is the right thing to do before it gets worse but it is entirely up to you.

Why are you doing this to us?
On my brand new full on memory ipad I lose the moment I’m about to win a game, a life and go back to tye same level which is suddenly harder. I’m not tye only one, read on
No internet connection
I can't connect to my account. Problem with no internet connection I did try with VPN-wifi-mobile data can't connect
Sending points to someone else
Hi, My mother is a massive Candy Crush fan so I thought I'd buy her some gold bars for Xmas. I just assumed (silly me) that there would be a sort of code thing I could input on the options screen. No. How do I go about sending her these points/gold bars.
Please help me
How Do I play the game candy crush saga
How to get back my lost golden bricks approx 10000
While signing up for the first time from my guest account I lost 10300 golden bricks and all the in-game items but my level was same I am not able to reclaim those all items due to which I am not able to finish all the levels which I suppose to do it is very difficult for me to continue like this kindly help

Welcome! 👋

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Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

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