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I was on level 1350 and now it shows back to level 1. Why?? how to fix it? Thnx!

Lu-2
Lu-2 Posts: 1

Level 1
in Support

I was on level 1350 and now it shows back to level 1!!! I want to know how i can go back to my original level.  Thnx!!!

Answers

  • Former_User
    Former_User Posts: 42

    Level 3

    Hi Lu,

    I've just sent you a message which you can find by clicking on the mail icon in the top right of the main King Care page if on PC, or tapping the left hand menu if on mobile/tablet.

    Thanks!

  • YashRawat
    YashRawat Posts: 8

    Level 1
    I was on level 1350 but when i reinstall game i am not on my level i want to be on level1350
  • YashRawat
    YashRawat Posts: 8

    Level 1
    I was on level 1350 but when i reinstall game i am not on my level i want to be on level1350
  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,928
    Hello YashRawat
    We are very pleased that you have joined our king community. Here i am, trying to help you.🙏🏻

    Tell me, what level did you get after log in? Did you sync levels up to 1350?
  • firebombmarkus
    firebombmarkus Posts: 13,104
    Hi @YashRawat and welcome to our adorable Community 😊 I am sorry this happened to you. Please follow the instructions on the link below and you will see how to get your progress back.

    https://community.king.com/en/candy-crush-saga/discussion/246151/how-to-get-your-level-and-progress-back

    I hope this will help you. Let me know if you need assistance. Have a wonderful day 🤗

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