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Level 4600 , why do I have no boosters when I have just bought the dainty package? ? What a rip off

batsi
batsi Posts: 5

Level 2
edited October 2022 in Support
Just purchased the dainty package , yet I have no boosters on level 4600 , this is not acceptable 

Answers

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,928
    Hello batsi
    We are very pleased that you have joined our king community. Here i am, trying to help you.🙏🏻

    The issue that you have mentioned regarding being unable to use boosters on levels 4600 is due to how these levels are actually each tutorial levels implemented with the release of the new Crystal Candies. For this reason, the boosters that can generally be enabled or used prior to entering the level will not appear for use on these particular levels, however they should appear on levels such as 4599 and the levels 4601 and beyond.

    The boosters you had previously should still appear in your inventory, but just wont be available for the mentioned level.
  • batsi
    batsi Posts: 5

    Level 2
    If that is the case , it should be stipulated when purchasing any booster packages. I have paid for an hour of boosters that I cannot use , and I deserve a refund.
  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,928
    Hello batsi
    You can not use primary starter booster just for this level structure. But the next level will be effective. B)
  • batsi
    batsi Posts: 5

    Level 2
    Then the timer should be paused on the boosters I purchased! I have paid for goods I have not received,  that's robbery!  Not only an issue with boosters , but the bot is taken off you when you cannot even use it and the hint app highlights moves that you can't even make !!
  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,928
    batsi 
    I understand your problem, but the time will not stop. We're sorry for that. :3
  • batsi
    batsi Posts: 5

    Level 2
    Sorry doesn't return my money , or resolve the other problems! It's a joke. Why hasn't there been any official response to my problem?
  • Terry_Eccles
    Terry_Eccles Posts: 4

    Level 1
    I agree with this post. Can’t use boosters but it will deduct them if you fail the level. Typical Candy Crush frustration! 😡😡😡
  • heather2468
    heather2468 Posts: 2

    Level 1

    I’m having the same problem. It’s very frustrating to the point I’m ready to quit playing the game.

  • Lindark
    Lindark Posts: 5,713
    https://community.king.com/en/candy-crush-saga/discussion/comment/2425843#Comment_2425843

    Hi! Can you share more about your problem? Cheers :)

  • kiara_wael
    kiara_wael Posts: 157,880
    https://community.king.com/en/candy-crush-saga/discussion/comment/2425843#Comment_2425843

    Hi and welcome to the King Community

    For the purchase that you didn't receive and how to get that refunded or compensated Please check here

    Please feel free post in new thread since this from 2019. Thank you

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