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rubeldas12

why i was locked it's been over a month. game will be closed? very unstable

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Sukanta_Biswas

rubeldas12 said:

@Sukanta_Biswas i did these it seems right. how do i play in the new platform?

very good! Again you can play through Facebook, by clicking this link. Surely bookmark this link to save.
https://apps.facebook.com/candycrush/?fb_source=sidebar_bookmark

Sukanta_Biswas

@rubeldas12
Open Facebook from browser > Open a new tab, leaving the browser unchanged > Open https://king.com/play/candycrush in the new tab > Click on Setting 👇

Next click Account setting 👇

Next input your kingdom password and You will find the option to sync your account with Facebook > Score and progression sync 👇

Image: https://us.v-cdn.net/6030983/uploads/editor/j8/cbuq828cw8n5.png

Once sync is complete, you can play the game in the Facebook platform. Get the same level and booster, which you have.
Let me know 😊

Sukanta_Biswas

@rubeldas12
Thanks for detail that you have playing this game through the browser on the Kingdom platform. In fact it is an old platform and there is no new features updated in the game. And King is not working on that platform. In the old game, the ticket was prevalent for unlocking episodes. But in the present, these options are not active in game. But it still available on old kingdom platform. Not only you, there all kingdom platform user facing this problem.
Anyway, we heard there was some problem that you described.And we already reported it. But we have no information about when this problem can be solved.
During this time you can sync the game with Facebook and play on a more advanced platform. Your Booster and Levels will remain the same.
Anyway, the problem will surely be solved, but you have to be patient.

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Sukanta_Biswas

rubeldas12 said:

@Sukanta_Biswas thank you so much. the facebook platform is impressive. now i passed level 906 and my friends are with me. i have benefited very much from you. love the game

Thank you for your kind feedback about my answer – I am glad you are enjoying the community.
Have a good day.

rubeldas12

@Sukanta_Biswas thank you so much. the facebook platform is impressive. now i passed level 906 and my friends are with me. i have benefited very much from you. love the game

Sukanta_Biswas

rubeldas12 said:

@Sukanta_Biswas i did these it seems right. how do i play in the new platform?

very good! Again you can play through Facebook, by clicking this link. Surely bookmark this link to save.
https://apps.facebook.com/candycrush/?fb_source=sidebar_bookmark

rubeldas12

@Sukanta_Biswas i did these it seems right. how do i play in the new platform?

Sukanta_Biswas

@rubeldas12
Open Facebook from browser > Open a new tab, leaving the browser unchanged > Open https://king.com/play/candycrush in the new tab > Click on Setting 👇

Next click Account setting 👇

Next input your kingdom password and You will find the option to sync your account with Facebook > Score and progression sync 👇

Once sync is complete, you can play the game in the Facebook platform. Get the same level and booster, which you have.
Let me know 😊

rubeldas12

yes is such then?

Sukanta_Biswas

rubeldas12 said:

@Sukanta_Biswas thanks for the explanation. my friends said i was playing fake game & now i understand why it is different.
how can i play at the recent platform?

First You create a Facebook account. of course, use the same email to Facebook. Let me know, if the account has been created.

rubeldas12

@Sukanta_Biswas thanks for the explanation. my friends said i was playing fake game & now i understand why it is different.
how can i play at the recent platform?

Sukanta_Biswas

rubeldas12

thanks for the quick answer. i am playing game in lenevo laptop google chrome.

Sukanta_Biswas

Hello rubeldas12
We are very pleased that you have joined our king community. Here i am, trying to help you.🙏🏻

First of all, the game does not stop anymore

Please tell me a little more detail, then I can try to help you. What device you using for this game?
Or show me a screenshot about your problem.