How to login to saved candy crush game via email?

nehashah · May 2019

Hi, I have just moved from iPhone to android and my candy crush game was saved via email account. Now when I go into the app on my new android phone it only has the option to log on via Facebook. What do I do? Can I get my saved game back? Please help I was on level 1696!

Sukanta_Biswas · May 2019

Hello @nehashah

We are very pleased that you have joined our king community. Here i am, trying to help you.🙏🏻

Click on Setting (pink wheel) then click on kingdom logo for log in with kingdom.

Show your screenshot if the answer is not helpful for you.

shawnie · May 2019

it says oops unknown error

Sukanta_Biswas · May 2019

@shawnie
As you said, App has been corrupted. So uninstall the game app > restart your device > re install > log in with kingdom.
This is best for you.

shawnie · May 2019

I’m not sure how to uninstall??

Sukanta_Biswas · May 2019

@shawnie
Open this link https://play.google.com/store/apps/details?id=com.king.candycrushsaga
You can find two options here Uninstall / Open. just click uninstall.
Or Open phone setting > More setting > app setting / application > candy crush saga > uninstall > yes

shawnie · May 2019

This is getting frustrating now I have to open a google account??

Sukanta_Biswas · May 2019

@shawnie
To use Google Playstore, you need to have a create Gmail account. otherwise You can not download or update.

prinsesellen · July 2019

Typ je reactie

Debbie2019 · February 2020

I need to have my game reset to level 1900. Thanks

mdaashif · April 2020

How to login to saved candy crush game via email?

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