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Getting my levels back

deahasi
deahasi Posts: 2

Level 1
in Support

How can I get my levels back?One day I was taken back to level 1 with no reason. How can I get back to where I was?

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,497

    Hi there- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey!

    I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.

    As soon as you get back to me we can get this sorted :-)

    Have a lovely week!

  • LLinseman
    LLinseman Posts: 1

    Level 1
    I had to get a new phone and was at level 1181 now at 1 what can I do?
  • LisaLove85
    LisaLove85 Posts: 1

    Level 1
    How how do I get my level back?  I had to reboot my Apple phone in the middle of a game and now my level went back to 0!  I was on 1559. Please help?  

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