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where are my fb friends

Violet_Jones
Violet_Jones Posts: 27

Level 3

Best Answers

  • Violet_Jones
    Violet_Jones Posts: 27

    Level 3

    Answer ✓
    I am playing on fb /WiFi. Still no results
  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,928
    Answer ✓
    I am playing on fb /WiFi. Still no results
    Did you check the above steps? 
  • mercerik
    mercerik Posts: 3,617
    Answer ✓
    @Violet_Jones

    Hi there! Welcome to the Community!

    Not seeing Facebook Friends on the Pre-Play Page and Post-Play Page has been going on for me since June this year  since I passed the score of a Friend who was leading at that time. He was the only one from among my Facebook Friends who normally appeared there when he was ahead of me for over a year. We were, and still are the two top scorers from among my Facebook Friends who play Candy Crush Saga. The Progress and Leaderboard are both showing my 80 Candy Crush Saga Friends. For some reason, they don't appear in my Pre-Play Page or the Post-Play Page. 

    Uninstalling and Reinstalling the App won't do you any good. I've been there and done that. Nothing happened. Last July 9, there was a Screen Resolution Issue after the Windows 10 Update where I had no choice but to Reset Windows 10. This was a Hard Reset, wiping out or deleting every App that didn't come with Windows 10 or what is referred to as Clean Install. On July 14, I downloaded the Candy Crush Saga App from the Microsoft Store and installed it. All sorts of issues came up including Timed Boosters Ticking and Timing-out in the Backpack of Sweet Supplies and Booster Option on Pre-Play Page were nowhere to be found and the Build-A-Bot Challenge Earned Boosters not appearing within the game Levels. After playing and putting up with the CCS App, eventually it is now back to normal except for this issue of my Friends not appearing in the Pre-Play and Post-Play Page. 

    I don't know if King will ever put back our Facebook Friends on the Pre-Play or Post-Play Page. If they do, it would be great because these are the only places where we could send Lives to Friends manually. I wonder if the FB Friends disappearance is due to the fact that there is an Option where Yeti Can Send Lives To 10 Candy Crush Saga Friends on Candy Quest. 






    Levels With No Pre-Play Booster Option
    No Build-A-Bot Challenge Earned Boosters In The Game


    Back to Normal Including The Screen Resolution
    But Still Does Not Show Facebook Friends on
    Pre-Play Page and Post-Play Page 


«13

Answers

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,928
    Hello @Violet_Jones
    We would like to welcome you to the king community. Thank you so much for being willing to joining 🙏

    According to your screenshot, I think this is a problem for the weak internet. You connect the device to the powerful Internet or follow steps below 👇
    Check app update > Log out game > Restart device > Log in again.
    Let me know.. 
  • Violet_Jones
    Violet_Jones Posts: 27

    Level 3

    Answer ✓
    I am playing on fb /WiFi. Still no results
  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,928
    Answer ✓
    I am playing on fb /WiFi. Still no results
    Did you check the above steps? 
  • Maeve
    Maeve Posts: 8

    Level 2

    I don't have a weak network(everyone else are ok) and my Facebook friends whe send and receive lives have vanished . Any suggestion. Thanks 

  • Maeve
    Maeve Posts: 8

    Level 2

    dont know any of these players

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,928
    Maeve said:
    dont know any of these players

    Are you playing the game through the Kingdom? These players are automatically added. You can send or receive lives.
  • Maeve
    Maeve Posts: 8

    Level 2

    I'm not sure. I was, but a couple of days ago this happened, me usual friends had vanished. Did I hit a button accidentally.
  • mimiloveyou
    mimiloveyou Posts: 1

    Level 1

    edited July 2019
    พิมพ์ความคิดเห็นของคุณ

    (Unsupported language)
  • Maeve
    Maeve Posts: 8

    Level 2

    Any ideas of what I should do? Again, everything is the same except none of my Actual friends/family are available to me anymore. And we Always give eachother Lives. Thanks 
  • Violet_Jones
    Violet_Jones Posts: 27

    Level 3

    my screen doesn't show my Account either

Hey! Would you like to give us your opinion?