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I have several issues, no build a bot, no daily calender, and no fantastic 5. Can you advise pleas

Carl_Hunter
Carl_Hunter Posts: 11

Level 2

I have several issues, no build a bot, no daily calender, and no fantastic 5. Can you advise please everything is up to date as my other candy crush profile is fine thanks.

Answers

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    Hello @Carl_Hunter
    We would like to welcome you to the king community. Thank you so much for being willing to joining 🙏

    Currently the King has released a large number of new events & offers, and has shared it through a few groups. Not all events/ offers are for everyone. Before any change is implemented a randomly chosen group of players is selected to trial the feature, and based upon how the change is viewed king then decide whether the change is one they want to adopt or not. This feature has been rolled out to different players for a certain amount of time but not everyone will receive this 😊

  • Carl_Hunter
    Carl_Hunter Posts: 11

    Level 2

    I understand the sugar drop rewards which the majority of people don't like. But why have I list build a bot, and the daily calender.
    I have been playing candy crush for 7 years and now it's unplayable.
  • jenbubby2017
    jenbubby2017 Posts: 2

    Level 1

    I have also lost my built a bot and my treat calender and I spend a lot of money on candy crush. I tempted to quit now
  • Lynda_McCarten
    Lynda_McCarten Posts: 3

    Level 1

    I just deleted then reinstalled the app.  Problem with this is I lost all my boosters.  I don’t spend money on games though.  
  • Happyjack23
    Happyjack23 Posts: 35

    Level 3

    I have lost my piggy bank and i don't have players anymore. I have built up life's but I do not have the  people's faces attached to them. Please. Help when I play I don't have anyone to play against all of my candy saga players are gone.
  • Bij
    Bij Posts: 2

    Level 1

    Since more then a month I have lost all special events- build a bot, free spin, awards, treat calendar, fantastic 5, inventory, daily win, etc.. . My App is updated and yet nothing happening on the events front. Please guide. I am not talking about new events, guides which are still in the trial period. But the older ones in existence are not working at all for me.
  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    Bij said:
    Since more then a month I have lost all special events- build a bot, free spin, awards, treat calendar, fantastic 5, inventory, daily win, etc.. . My App is updated and yet nothing happening on the events front. Please guide. I am not talking about new events, guides which are still in the trial period. But the older ones in existence are not working at all for me.
    Not all events can stop together. Check your game fully connected. You can test this step👉  Log out game > Restart device > Log in again.
    Let me know.. 
  • Bij
    Bij Posts: 2

    Level 1

    Sukanta Followed your advice. But now I cannot even Log in. All I get is a message saying “Oops an unknown error occurred “
  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    edited July 2019
    @Bij
    I knew it was going to happen.Your game was corrupted, and therefore your events were missing 😊 To solve this you need to uninstall the game app. For this you will lose stored boosters. Which are not refundable😥 You will surely regain lost events. However, the levels will be restored until the app becomes polluted. 
    Here are some tips for not / less facing this kind of problem in the future,

    Make your device software auto update.
    Make your app auto update.
    Don't open game when battery below 25%
    Don't accept incoming call when you playing this game.
    Close all background running app before start this game.
    Make free device internal memory up to 2 GB
    While playing games, slow internet or disconnected internet can be a cause of this problem.  

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