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Champions Race

sab321123
sab321123 Posts: 1 Newbie
edited February 2023 in Support
hi where can I find champions race in my mobile game app? I was TOP 3 as of Sunday but when competition ended I was not notified of the results and did not get tickets to champions race. 
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Answers

  • LovesPurple_
    LovesPurple_ Posts: 3 Newbie
    I have no idea where you can find it because I have not heard of Champions Race. Wish I could of helped you
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  • PummyRaj
    PummyRaj Posts: 42,807 Candy Moderator
    Hello @sab321123 and @LovesPurple_ , Hearty Welcome to the Candy Crush section of our friendly King Community :) 

    @sab321123
    Are you on a mobile device OR on a PC?  If you are on mobile device : Force close the App --> Clear the Cache --> Turn off the Device --> Restart after few minutes and open your game.  That should do the trick :+1: 

    On PC, almost the same procedure, but log out of Facebook account before turning it off.  I am not a tech savvy.. but, I think these steps act like a reset / refresh for the App!!  They worked for me, hoping the same for your game too! 

    Hope this helps and you will receive your rewards!  Have a great rest of the day!
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  • mercerik
    mercerik Posts: 3,617 Legend
    sab321123 said:
    hi where can I find champions race in my mobile game app? I was TOP 3 as of Sunday but when competition ended I was not notified of the results and did not get tickets to champions race. 
    @sab321123

    Hi there! Welcome to the Community!

    The Champions Race is not something any player can manually fix to appear in their Mobile Game App. If you are Confirmed as One of the Top 3 in the Weekly Race - Gold  given a Banner to Claim your Prize, after you hit Claim, Yeti will appear entering you in the Champions Race. Then, the Champions Race Event will appear in your Gold Cup of Fun Events giving you updates on where you stand when you click the OPEN Tab.



    To be honest with you, I am not happy with this race. The race ends every Sunday. It has been 4th or 5th week for me. What I don't understand is why I get entered every Saturday, one day before the Competition Ends with my Wins for the Week Reset to 0 while everybody else ahead of me look like they've been competing for a week. This Competition is AWFUL & UNFAIR. This is the Competition King should BANISH!

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  • mercerik
    mercerik Posts: 3,617 Legend
    Pummy Raj said:
    Hello @sab321123 and @LovesPurple_ , Hearty Welcome to the Candy Crush section of our friendly King Community :) 

    @sab321123
    Are you on a mobile device OR on a PC?  If you are on mobile device : Force close the App --> Clear the Cache --> Turn off the Device --> Restart after few minutes and open your game.  That should do the trick :+1: 

    On PC, almost the same procedure, but log out of Facebook account before turning it off.  I am not a tech savvy.. but, I think these steps act like a reset / refresh for the App!!  They worked for me, hoping the same for your game too! 

    Hope this helps and you will receive your rewards!  Have a great rest of the day!
    @Pummy_Raj

    This is not a Game Technical Issue. @sab321123 should be a Confirmed Winner of the Weekly Race - Gold, receiving a Banner to Claim his Prize for Yeti to Enter him into the Champions Race. Please refer to my answer to the Thread Author!

    Thanks!
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  • Edugator
    Edugator Posts: 12 Level 2
    edited July 2019
    I have finished #1 in the weekly race at least 5 times and have never seen a Gold banner or anything else that indicates I won that week's race.  My game resets to "0" sometime on Sunday, and I just start the next weeks race.  I was over 100 levels ahead of my nearest competitor, and stayed logged in to make sure no one caught me.  Nothing ever happened.  It must be some kind of glitch.  I'm playing on an android tablet and live in the USA - EDT time zone.

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  • Edugator
    Edugator Posts: 12 Level 2
    I decided to follow up to the above comment with a screen shot to illustrate my point.  It was taken Sunday, June 23, 2019.  "192104" translates to 7:21:04 pm on that day.  I'm Eddie; Will and I are in a tight race and he may have actually won this week, but there is no way "Player" who is in 3rd place would have caught either one of us with only 4 hours & 39 minutes left on Sunday.  If our games are getting reset to zero before the results are calculated, that is a horrible glitch that needs to be fixed.  Thanks for looking into this for all of us!   =)
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  • chiquita07
    chiquita07 Posts: 1 Newbie

    My boyfriend have the champions race but I don't how that can appear on my game is there a way?

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  • kiara_wael
    kiara_wael Posts: 154,846 Candy Moderator
    edited February 2023

    Hi and Welcome to the King Community

    The features might be temporarily unavailable as features come and go. They are not the permanent part of the game and can be replaced or unavailable at any time. Always keep your game up to date and hopefully it might return to you.

    https://community.king.com/en/candy-crush-saga/discussion/251470/where-are-my-in-game-challenges

    Please feel free post in new thread since this from 2019. Thank you

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