I only play at King.com on my laptop. (NOT THROUGH FACEBOOK) I am at game 560 ready to advance but have not been getting any lives, extra moves or tickets to advance since the end of May. I have contacted support three times and keep getting instructions to fix a facebook issue. I am able to send lives when asked and am not able to send extra moves when asked. I can play any old game but want to move on to new games. Has anyone else had these issues and how can I get fixed?