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game not downloading

hafida

I had the Candy Crush Saga game. Yesterday I was deleting, but no more downloading.my uncle's the same device. He has no problem

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Sukanta_Biswas

hafida said:

sukanta= common problem but delay in understanding. I'm successful and thank you

Thank you for your kind feedback about my answer – I am glad you are enjoying the community😊
Good day 🙏

Sukanta_Biswas

hafida said:

Exactly the same.

If your device is low on space it can stop apps downloading & installing. Your device may be low on space if you’ve seen a notification about storage space, or if there’s less than 1 GB available when you check. If there is free space, check out Troubleshooting below 👇

On your Android phone or tablet, open your Settings app .
Tap Apps & notifications.
Tap Download Manager. If you don't see it, tap See all apps or App info.
Open Google Play Services.
Tap Clear cache.
Tap Clear storage Clear all data OK.
Open the Google Play Store app .
Wait for 5 minutes, then try your download again.

Please let me know...

All comments

Sukanta_Biswas

hafida said:

sukanta= common problem but delay in understanding. I'm successful and thank you

Thank you for your kind feedback about my answer – I am glad you are enjoying the community😊
Good day 🙏

hafida

sukanta= common problem but delay in understanding. I'm successful and thank you

Sukanta_Biswas

hafida said:

Exactly the same.

On your Android phone or tablet, open your Settings app .
Tap Apps & notifications.
Tap Download Manager. If you don't see it, tap See all apps or App info.
Open Google Play Services.
Tap Clear cache.
Tap Clear storage Clear all data OK.
Open the Google Play Store app .
Wait for 5 minutes, then try your download again.

Please let me know...

hafida

Exactly the same.

Sukanta_Biswas

hafida said:

samsung j7 android / downloading error latter 5 seconds

You can download one of the other apps and Let me know..

hafida

samsung j7 android / downloading error latter 5 seconds

Sukanta_Biswas

Hello @hafida
We would like to welcome you to the king community. Thank you so much for being willing to joining 🙏

When downloading the game, show me the error message you received. What device you using for this game?