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Dawn Richardson

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Dpr589
Dpr589 Posts: 4 Newbie
in Level Help & Tips
How do I update my Candy Crush Soda, Candy Crush Jelly and Candy Crush Saga have all gone back to the very beginning. Please could someone help me.
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Answers

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932 Candy Moderator
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    Hello @Dpr589
    We would like to welcome you to the king community. Thank you so much for being willing to joining 🙏

    To automatically update apps on your Android device 

    1. Open the Google Play Store app Google Play.
    2. Tap Menu Menu and then Settings.
    3. Tap Auto-update apps.
    4. Select an option:
      • Over any network to update apps using either Wi-Fi or mobile data.
      • Over Wi-Fi only to update apps only when connected to Wi-Fi.

    Note: If an account on your device has a sign-in error, apps may not update automatically. 

    <b>Update Android apps manually</b>

    To update apps individually or in bulk using the Google Play Store app on your mobile device:

    1. Open the Google Play Store app Google Play.
    2. Tap Menu Menu and then My apps & games.
    3. Games with an update available are labeled "Update." You can also search for a specific game. 
    4. Tap Update.

    Let me know...

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  • Dpr589
    Dpr589 Posts: 4 Newbie
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    This has not worked as I have just tried it
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  • Dpr589
    Dpr589 Posts: 4 Newbie
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    The site should have an option to update lost or saved Levels. As I have had to start all over again as I have had some technical Problems and Issue's with my Phone. And have tried to update both ways but they do not seem to be working.

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  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932 Candy Moderator
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    Hello @Dpr589
    Your question is not clear to me. Would you like to update the game app or sync the game via facebook or kingdom?
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