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lweber24
lweber24 Posts: 3

Level 1
in Support
I get a message that I won a discount on the scroll challenge..I dont want to buy this but it won't go away and load the game.  This has been going on for days...help please so I can play or I am just going to give up and find something else to play
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Answers

  • bearwithme
    bearwithme Posts: 16,570
    Hello @lweber24 and welcome to our community.  I am sorry this is happening to you.  It sounds like your game is hung up.  First you need to make sure you have cleared your cache and have the latest version of the game.  Then I would do a hard reboot of your device (i.e. turn off and on your PC or mobile device). 
    If that doesn't work - you may want to log out of your account (hopefully you are connected via either King or Facebook).  If you are connected via FB.  Once you log out - then remove the Facebook App. Then reload it and either reconnect to FB or connect via King.  Hopefully this will clear up your problem.

    As a last resort - you can uninstall and reinstall the game - However - you will lose all saved boosters and lives if you do this.
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  • mlangenberg
    mlangenberg Posts: 0

    Newbie
    I also won the same discount. I used it already online https://slots.io/
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