I passed a level but I didn't advance

jwhitney11 · July 2017

I just passed a "Very Hard Level" (1783) in Candy Crush and had to use lots of boosters and extra lives to complete it. When the "map screen" loaded it didn't advance me to the next level. This has happened SEVERAL times before on other levels, but this is the first time I've reported the problem. Can I get some kind of credit the many lives & boosters I've lost??

Tony_Mc · July 2017

Hi jwhitney11,

Thank you for posting this here on King Care.

I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

Kindest regards,

Tony - King Care Team

Theresa_Daly · November 2017

This just happened to me on level 1357. Cost me a lot of boosters and bars to finally pass but when I went back to play the next level it hadn't advanced. What happened?

Tony_Mc · November 2017

This just happened to me on level 1357. Cost me a lot of boosters and bars to finally pass but when I went back to play the next level it hadn't advanced. What happened?

Hi Theresa Daly,Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team

monica1076 · July 2019

Me too! On a nightmarishly hard level-3436
so frustrating bc I used boost too!!!

alukeny · August 2019

I passed the level 1143 but it didn’t go further - I am very disappointed because it took me 3 or more days to win and used lots of boosters! Please help me

I passed a level but I didn't advance

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