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Re flash player

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mel21
mel21 Posts: 158 Level 3
Has king.com problems on opening Flash player on Candy Crush and other games as when you try to open game it does not open flash player so cannot play on game.
  Help please

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  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932 Crushing Legend
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    Hello @mel21

    Tell me what was the problem with the Flash player on the Kingdom platform? You see below the rules for running Flash Player.


    Let me know ..
  • mel21
    mel21 Posts: 158 Level 3
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    I know that where you have the arrow to get adobe reader that does not work.  When you press it nothing happens so you cant get to button to allow flash to open
  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932 Crushing Legend
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    @mel21
    Are you playing the game with the Google Chrome browser? 
    1. Click the menu icon next to the address bar.
    2. Select Settings from the drop-down menu.
    3. Scroll to the bottom of the Settings page and click the Advanced link.
    4. Scroll to the bottom of the expanded page and click the Reset button.
    5. Click the Reset button in the pop-up window.
    Check flash update 
    1. On your computer, open Chrome.
    2. Look for "Adobe Flash Player."
    3. Click Check for update.
    4. If you see "Component not updated" or "Component updated," you're on the latest version.
    5. Go back to the page with the Flash content. If it doesn't open automatically, at the top left, click Reload .
    Let me know..
  • mel21
    mel21 Posts: 158 Level 3
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    THanks  I have managed to open it now thats all I did was turn off pop up blocked setting and it opened then    Thanks for your assisstance
  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932 Crushing Legend
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    @mel21
    Thank you for your kind feedback about my answer – I am glad you are enjoying the community :)

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