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Need help with access my progress.... game started all over

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ewatson
ewatson Posts: 1 Newbie
my sister logged into her Facebook account on my phone and  realize that was playing under her name so I loss my progress when I logged back into my name. I tried the steps to get my status back now I am at level 1! Help!!! This game is my stress reliever...now I cannot play! How can I fix this!

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  • firebombmarkus
    firebombmarkus Posts: 13,110 Sweet Legend
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    Hi @ewatson and welcome to our adorable Community 😊 I am sorry this happened to you. I will ask you to fill the support form here https://soporto.king.com/contact

    Fill in all the blank spaces. Once you fill it in you will receive an automated email message. You need to reply to that message and explain your issue in order for the team to reach you. If you don't reply, they won't reach you at all.

    I hope this will help you. Have a wonderful day 🤗

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