Candy Crush Saga

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No rewards for fgantastic 5

mlanderson

No rewards for fantastic 5

Welcome! 👋

Comments

Benni_Jones

For awhile it seemed to be fixed, I got points for passing levels, etc. The past 4 days I have not received any points. Nor rewards.

Howard_Smith

The game shows me rewards won in Fantastic 5, but they dont go into my reward bank. I get nothing!!!!

Sukanta_Biswas

Hello @Benni_Jones @wadsworthlady
We saw a few problems like this, we reported on the studio. Hopefully it will be resolved soon.
@Benni_Jones Please edit the comment and delete the email id. For your safety 😊

wadsworthlady

I can't see the Fantastic 5 screen until after I have played one game. If I win that game, I do not get any Fantastic 5 points. After I have played one game, I can access the Fantastic 5 screen, then if I win after that, I get the points.

Benni_Jones

Image: https://us.v-cdn.net/6030983/uploads/editor/mf/nxr6n7nt54k3.png

Image: https://us.v-cdn.net/6030983/uploads/editor/ny/bkoz9undi9am.png

Good day, Superstar! I have written you before about this glitch. I saw you asked Sukanta_Biswas to send a screenshot where he didn't get the rewards in fantastic 5. Here are some screen shots of my winning level 3235, but no reward. Thank you for all the work you do. I am sorry they are not in order. I could not get a shot of the Fantastic Five chart before I started the level. Please tell me what else I might be able to do. Crushingly yours, Benni Jones

Image: https://us.v-cdn.net/6030983/uploads/editor/6f/18v86coqhnjt.png

Sukanta_Biswas

mlanderson said:

wHY HAVE FANTASTIC 5 IF NOT GETTING REWARDt

Please show me a screenshot where you didn't get the rewards.

mlanderson

wHY HAVE FANTASTIC 5 IF NOT GETTING REWARDt

Sukanta_Biswas

Benni_Jones said:

I have the same problem. Sometimes the game will give me credit for a hard level or episode passed, more often it does not. What can I do?

What do you mean about Ad video?

Benni_Jones

I have the same problem. Sometimes the game will give me credit for a hard level or episode passed, more often it does not. What can I do?

Sukanta_Biswas

Hello @mlanderson
We would like to welcome you to the king community. Thank you so much for being willing to joining 🙏

You finished the steps? show me a screenshot. Or you check the booster bank, see if it has been added there.

Comments

Benni_Jones

For awhile it seemed to be fixed, I got points for passing levels, etc. The past 4 days I have not received any points. Nor rewards.

Howard_Smith

The game shows me rewards won in Fantastic 5, but they dont go into my reward bank. I get nothing!!!!

mlanderson said:

wHY HAVE FANTASTIC 5 IF NOT GETTING REWARDt

Please show me a screenshot where you didn't get the rewards.

mlanderson

wHY HAVE FANTASTIC 5 IF NOT GETTING REWARDt

Sukanta_Biswas

Benni_Jones said:

I have the same problem. Sometimes the game will give me credit for a hard level or episode passed, more often it does not. What can I do?

What do you mean about Ad video?

Benni_Jones

I have the same problem. Sometimes the game will give me credit for a hard level or episode passed, more often it does not. What can I do?

Sukanta_Biswas