Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Support - Stuck or having an issue? Ask a question and get help from other players!
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

All You Need to Know About All Stars 2026

Learn More

Not getting my boosters

When I play Space Dash , I have come in first place several times and never received anything !!! What is the point of playing then ? Please look into this ! Thank you !!!

To ask your Question:

Accepted answers

All comments

Darlene_Dudenas

No this did not help .... I always clear my history every few days .... A lot of people are complaining they are not getting their boosters .... King should definitely look into this , it isn't fair , get all exciting to come in first and then nothing ... it happened several times ....I appreciate your help , thank you !

Darlene

Sukanta_Biswas

@Darlene_Dudenas
I'll ask you to check some troubleshooting. If there is no solution then I will report the level in the studio.

On your computer, open Chrome.
At the top right, click More .
Click More tools Clear browsing data.
At the top, choose a time range. To delete everything, select All time.
Next to "Cookies and other site data" and "Cached images and files," check the boxes.
Click Clear data.

Image: https://us.v-cdn.net/6030983/uploads/editor/hx/nmm9sva1pybx.png

Update Google Chrome:

On your computer, open Chrome.
At the top right, click More .
Click Update Google Chrome. Important: If you don't see this button, you're on the latest version.
Click Relaunch.

Image: https://us.v-cdn.net/6030983/uploads/editor/hs/dbe951tv7qvw.png

If you're still not done, follow the step below..

Reset the Google Chrome Web Browser to Default Settings

Click the menu icon next to the address bar.
Select Settings from the drop-down menu.
Scroll to the bottom of the Settings page and click the Advanced link.
Scroll to the bottom of the expanded page and click the Reset button.
Click the Reset button in the pop-up window.

Image: https://us.v-cdn.net/6030983/uploads/editor/s5/hx4iocojgprk.png

Check your game and let me know...

Darlene_Dudenas

Hi , I am using Google Chrome on my Laptop windows 7 ...

Sukanta_Biswas

@Darlene_Dudenas
I'll ask you to check out a few troubleshooting. Because I think there is a problem with your game sync.Tell me, what device you using for this game? Do not despair, I will solve your problem.

If you could respond to this ''reply box'' with your answer, it would help me create a great experience for you and direct you to the right place.

Darlene_Dudenas

Sukanta , that photo was taken last night because I knew there was only 10 hours on the game and I had to go to bed and I knew it would be gone today which it was . So I'm glad I have the photo for proof .... I'm not going to play through the night and I can see that it says 10 hrs. I'm not stupid , but like I said I knew it would be gone the next day so that was the time I had to take the photo and I was well ahead being in 2nd place wasn't going to change in 10 hours !!! Even the Dynamic Duo hasn't been working for a week .... They can get rid of the Fantastic 5 that sucks ....

Sukanta_Biswas

@Darlene_Dudenas

According to your screenshot, You will receive Reward at the end of the event. See there are still 10 hours left to finish the event.
If you have any questions at all, I’d love to hear from you. Simply reply back to this post, or send me a message.

Darlene_Dudenas

Again on Space Dash , this time I came in second and never got nothing , no booster at all .... I took a photo .Please click on photo's to see .... I am in 2nd place and never got anything .... same as before when I was in first place 3 time and nothing ... So not fair .... please fix or do something !!! Thank you , Darlene

014.JPG

015.JPG

Darlene_Dudenas

I was the winner 3 times and I get nothing , no booster . I was number 1 and received nothing !

Sukanta_Biswas

Hello @Darlene_Dudenas
We would like to welcome you to the king community. Thank you so much for being willing to joining

You must be in the first place when your event ends in order to win the prize. You will see the event timeline below.Show me a screenshot next time if you think this is a problem.

Have a good day

Hello @Ahmedlottfy

Our community has given importance to English as the main language.

This attempt for someone who can understand each other or explain their problems to others.You can use Google Translate to change the language. Click here for https://translate.google.co.in/#view=home&op=translate&sl=en&tl=es&text=hello

Darlene_Dudenas

I only read English !!!!!!!!!!!!!!!!!

Ahmedlottfy

تلات نخخههخخ

Accepted answers

All comments

Ahmedlottfy

تلات نخخههخخ

Darlene_Dudenas

I only read English !!!!!!!!!!!!!!!!!

Sukanta_Biswas

Hello @Darlene_Dudenas
We would like to welcome you to the king community. Thank you so much for being willing to joining

You must be in the first place when your event ends in order to win the prize. You will see the event timeline below.Show me a screenshot next time if you think this is a problem.

Have a good day

Hello @Ahmedlottfy

Our community has given importance to English as the main language.

Darlene_Dudenas

I was the winner 3 times and I get nothing , no booster . I was number 1 and received nothing !

Darlene_Dudenas

014.JPG

015.JPG

If you could respond to this ''reply box'' with your answer, it would help me create a great experience for you and direct you to the right place.

Darlene_Dudenas

Hi , I am using Google Chrome on my Laptop windows 7 ...

Sukanta_Biswas

@Darlene_Dudenas
I'll ask you to check some troubleshooting. If there is no solution then I will report the level in the studio.

On your computer, open Chrome.
At the top right, click More .
Click More tools Clear browsing data.
At the top, choose a time range. To delete everything, select All time.
Next to "Cookies and other site data" and "Cached images and files," check the boxes.
Click Clear data.

Update Google Chrome:

On your computer, open Chrome.
At the top right, click More .
Click Update Google Chrome. Important: If you don't see this button, you're on the latest version.
Click Relaunch.

If you're still not done, follow the step below..

Reset the Google Chrome Web Browser to Default Settings

Click the menu icon next to the address bar.
Select Settings from the drop-down menu.
Scroll to the bottom of the Settings page and click the Advanced link.
Scroll to the bottom of the expanded page and click the Reset button.
Click the Reset button in the pop-up window.

Check your game and let me know...

Darlene_Dudenas

Darlene

Welcome! 👋

New here? Sign in or create an account to join the fun.

Quick Links

Recent Announcements

Shop not Loading 13/03 - (Edited by CM: Under Investigation)!
Unable to purchase
Booster wheel not working - Edited by CM: Fixed on version 1.323 Update your game!
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
🔔 Facebook Progress Showing as Level 1 - Under Investigation!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…