Hi, @tatsndragons
Welcome, and thank you for becoming a member of the King Community! I will be very happy if I can help you.
Please provide as much information as we can for this issue as well as a screenshot or video and I will happy to help look into it. For instructions on how to take a screenshot please visit here https://www.take-a-screenshot.org/
Or
Check game app update > Log out game > Restart your device > Log in again.
Let me know..
Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
