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Gold crown

Son_g
Son_g Posts: 13

Level 2
in Support
Why most of the time, if i passed a level at first go am not getting the gold crown indication
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Answers

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    Hi, @binnur
    We would like to welcome you to the king community. Thank you so much for being willing to joining 😊
    We did not receive any report of such problem. 
    However, if you do not see the Golden Crown occasionally for app problems or slow internet, then adding them to the Fast Internet will return the Golden Crown.
    Check out the steps below and let me know.
    Check app update > Log out game > Restart device > Open game & Log in again.
    Flag · Helpful Sweet Love Haha
  • tsaytds
    tsaytds Posts: 257
    edited August 2019
    If you use the exit pass to select an ideal board, this will disqualify as first trial, same as you use extra moves.
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  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    @tsaytds
    Some players can start the game by choosing the board of their choice. They start the game, can come back without using any move.No live or gold crown will be lost for this. 
    Of course it's the test features.😜
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  • Son_g
    Son_g Posts: 13

    Level 2
    Sukanta_Biswas said:
    Hi, @binnur
    We would like to welcome you to the king community. Thank you so much for being willing to joining 😊
    We did not receive any report of such problem. 
    However, if you do not see the Golden Crown occasionally for app problems or slow internet, then adding them to the Fast Internet will return the Golden Crown.
    Check out the steps below and let me know.
    Check app update > Log out game > Restart device > Open game & Log in again.
    It stil happend for me this week😏
    Flag · Helpful Sweet Love Haha

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