Candy Crush Saga

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Fantastic five 0 points

hi, I have not been collecting points in fantastic five for over a week. I thought I just wasnt getting points some how even though I have been winning levels... but then I googled it and realized other having problems with it too. Halp. Thanks.

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msjerk

I also do not receive points for levels completed or episodes completed. I see people with over l000 points. I get a few points added sometimes, but only once in about 6 completions. It is very annoying. I feel like I am letting the others down, but I cannot control that the game is not giving me the points I deserve.

cj171717

I've had same 4 "helpers" for 3 weeks, all 0 points

brose5

Thanks. I followed through on your suggestion and immediately received points for one game won and one log in. I have played every day since but have not received points for games won or "logging in." A little confused on need to log in as all I do each time is click on the shortcut for the game within FB and I'm on. Maybe that's the problem? Anyway, now I have also lost the gold cup!

Sukanta_Biswas

@brose5
The problem with Fan5 was solved long ago. If you have this problem, check the steps below and let me know.
Check app update > Log out game > Restart device > Open game & Log in .

brose5

It isn't working for me either. I would just as soon delete it from my game.

Sukanta_Biswas

Hello @alienz
We would like to welcome you to the king community. Thank you so much for being willing to joining

We have heard of such a problem and we have already reported in the studio. The game team is trying to solve it, hopefully it will be resolved soon. Please be patient.

Aw, Show me a screenshot of your problem.

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Sukanta_Biswas

Hello @alienz
We would like to welcome you to the king community. Thank you so much for being willing to joining

We have heard of such a problem and we have already reported in the studio. The game team is trying to solve it, hopefully it will be resolved soon. Please be patient.

Aw, Show me a screenshot of your problem.

brose5

It isn't working for me either. I would just as soon delete it from my game.

Sukanta_Biswas

@brose5
The problem with Fan5 was solved long ago. If you have this problem, check the steps below and let me know.
Check app update > Log out game > Restart device > Open game & Log in .

brose5

cj171717

I've had same 4 "helpers" for 3 weeks, all 0 points

msjerk

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Recent Announcements

Booster wheel not working - Edited by CM: Working on a Fix!
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Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
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