2 accounts now w/new phone

sarah_d21 · September 2019

I switched to a new phone and now when i click on my badge to check ranking, I'm listed twice. How do access the other one... is it possible? I'm hoping that's where all my boosters and extras lives are. Thanks.

Sukanta_Biswas · September 2019

Hi, @sarah_d21
We would like to welcome you to the king community. Thank you so much for being willing to joining🙂

We have received several more such reports. The problem may be temporary. If not resolved within 48 hours, let me know again. 🙂
If you have any questions at all, I’d love to hear from you.Simply reply back to this post, or send me a message.
Good day.

sarah_d21 · September 2019

It's been a couple of weeks and the problem still persists.

Sukanta_Biswas · September 2019

@sarah_d21
Please provide as much information as we can for this issue as well as a screenshot or video and I will happy to help look into it. For instructions on how to take a screenshot please visit here https://www.take-a-screenshot.org/

2 accounts now w/new phone

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