@Denise_Schultz_
Hopefully this was a problem for your slow internet, everything is going well now. Please check and let me know...
Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
⚠️ Need help? Check our FAQ:s first HERE
📩 Email notifications Customise your experience in the forum! HERE
📩 Email notifications Customise your experience in the forum! HERE
Why is Candy Crush Saga so slow in loading
Best Answer
-
@Denise_Schultz_Denise_Schultz_ said:I have Firefox and Google Chrome and lately Firefox is much slower in loading. Before they were almost identical. I have checked for updates and it says I am up to date.
I checked Candy Crush Saga App in all the 7 Devices we have in the house before I answered your inquiry. They are not running slow. When the App is slow, it doesn't necessarily mean that the App is at fault. It could be computer internal issues. It could also be your Internet Speed. I want you to check your Ping & Internet Speed through this link: https://www.speedtest.net/
When this link opens, just click GO and wait for the results. You have to know how much speed you are paying your Internet Provider to compare it with the Download result from the test.
If you suffer lag when playing Online Games, you need to check your Ping. Ping is a measure of your Connection Speed. Low Ping is important in games. If your ping is around 150 or more, you will certainly have problems playing the game due to the delay.
Hope this helps! Please let me know if you have questions or concerns!
Answers
-
@Denise_Schultz_Denise_Schultz_ said:I have Firefox and Google Chrome and lately Firefox is much slower in loading. Before they were almost identical. I have checked for updates and it says I am up to date.
I checked Candy Crush Saga App in all the 7 Devices we have in the house before I answered your inquiry. They are not running slow. When the App is slow, it doesn't necessarily mean that the App is at fault. It could be computer internal issues. It could also be your Internet Speed. I want you to check your Ping & Internet Speed through this link: https://www.speedtest.net/
When this link opens, just click GO and wait for the results. You have to know how much speed you are paying your Internet Provider to compare it with the Download result from the test.
If you suffer lag when playing Online Games, you need to check your Ping. Ping is a measure of your Connection Speed. Low Ping is important in games. If your ping is around 150 or more, you will certainly have problems playing the game due to the delay.
Hope this helps! Please let me know if you have questions or concerns!
