App froze and its taken me back to level 1

hawortc · September 2019

Hi
How do I restore back to my level. I was on over 1300 but I'm now back to 1.

I've shut down the kindle and it didn't work. I the uninstalled and reinstalled but without success.

Please help

firebombmarkus · September 2019

Hi @hawortc and welcome to our adorable Community 😊 I am sorry this happened to you. Please follow the instructions on the link below and you will see how to get your progress back.

https://community.king.com/en/candy-crush-saga/discussion/246151/how-to-get-your-level-and-progress-back

I hope this will help you. Let me know if you need assistance. Have a wonderful day 🤗

App froze and its taken me back to level 1

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