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the game does not start

mald12

last 20 minutes my game loading, it's me or everyone?

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Accepted answers

Sukanta_Biswas

Hi @UX68
We've found more problems like this and our team is working to resolve it.

Don't delete or uninstall game app, and wait for the next news.

Hopefully this will be solved with the next app update.

If you have any questions at all, I’d love to hear from you.Simply reply back to this post, or send me a message.

Have a good day.

Sukanta_Biswas

UX68 said:

Well, it looked as if there was an update available - so of Course I updated as thé last version wasn't able to start thé game.
But the same problem as before occurs directy - the orange King view shows, and then immediate shutdown.
Checked the version to write it here - and whoaw... still says 1.159.0.2!
Appreciate your prompt fix with the next, working, version!

What device you are using for this game?
Android latest version 1.160.0.3

Sukanta_Biswas

@busti
I replied to your post. Check and let me know.😊

Sukanta_Biswas

Hi @busti
Welcome to the king community.

Our community has given importance to English as the main language.This attempt for someone who can understand each other or explain their problems to others.You can use Google Translate to change the language. Thank you 😊

Sukanta_Biswas

Hi @mald12
We would like to welcome you to the king community. Thank you so much for being willing to joining🙏

Probably this is an Internet problem, for slow internet this can be a problem. No troubleshooting checks are required. Try again later and let me know.

All comments

Mansory

new version 1.163.0.7 installed...

game is still not starting!

Mansory

Hi...

Apparently there is nothing new to the problem.

I played Candy Crush Saga for many years ...

There were many updates without problems ...

Now it is not possible to start the game for over a month!

If you turn to the support, you get ready-made standard answers that did not help. That makes me sad.

I'll probably stop playing, oh what am I saying ... I did that over a month ago!

tsaytds

Mansory

I updated yesterday to version 1.161.0.2

The game is still not loading, stuck on orange screen... now since 12th september!

Bigdm50

Are there still issues with Candy Crush loading? I received an on screen message there problems yesterday. Tried again later and wouldn't go past orange screen, now stuck on blue screen. Help please!

Mansory

Super... i uninstalled and reinstalled already...

Sukanta_Biswas

Hi @UX68
We've found more problems like this and our team is working to resolve it.

Don't delete or uninstall game app, and wait for the next news.

Hopefully this will be solved with the next app update.

If you have any questions at all, I’d love to hear from you.Simply reply back to this post, or send me a message.

Have a good day.

UX68

I'm on a Sony tablet, and now it says 1.160.0.3 - just like you stated.
Problem still the same though... :-(

Sukanta_Biswas

UX68 said:

Well, it looked as if there was an update available - so of Course I updated as thé last version wasn't able to start thé game.
But the same problem as before occurs directy - the orange King view shows, and then immediate shutdown.
Checked the version to write it here - and whoaw... still says 1.159.0.2!
Appreciate your prompt fix with the next, working, version!

What device you are using for this game?
Android latest version 1.160.0.3

UX68

Well, it looked as if there was an update available - so of Course I updated as thé last version wasn't able to start thé game.
But the same problem as before occurs directy - the orange King view shows, and then immediate shutdown.
Checked the version to write it here - and whoaw... still says 1.159.0.2!
Appreciate your prompt fix with the next, working, version!

Mansory

Hello!

There is a new version. After the installation the "orange king screen" is just loading a bit longer than before...

The game is still not starting, very sad!

Mansory

Hello!

There is still no new version available and it does not work!

Any news on that android problem?

Mansory

I got the same problem. The problem started after the update to Version 1.159.0.2

I think there is a problem with this new Android version of candy crush saga.

Can someon help from the support or find out if there is a problem with the new android version?

Thanks

Mansory

UX68

So, I just updated the app and now it won't get past the orange Kring view.. Simply put, it doesn't start. What to do?

Sukanta_Biswas

@busti
I replied to your post. Check and let me know.😊

busti

hola, hello, I need help to recover my progress, on Tuesday, September 3 I reached level 3000, and since yesterday it only allows me to play from level 1626, I need to return to the level I was playing, thanksmbre llegué al nivel 3000, y desde ayer solo me permite jugar desde el nivel 1626, necesito volver al nivel que estaba jugando, gracias

busti

hello, I need help to recover my progress, on Tuesday, September 3 I reached level 3000, and since yesterday it only allows me to play from level 1626, I need to return to the level I was playing, thanks

Sukanta_Biswas

Hi @busti
Welcome to the king community.

busti

hola, necesito ayuda para recuperar mi progreso, el martes 3 de septiembre llegué al nivel 3000, y desde ayer solo me permite jugar desde el nivel 1626, necesito volver al nivel que estaba jugando, gracias

Sukanta_Biswas